Contact information
Contact Us
Have a question about an order, custom design, or bulk request? We’re here to help.
Customer Support
Email: [your email]
We typically respond within 1–2 business days.
Order Inquiries
For questions about an existing order, please include:
- Your order number
- A brief description of your question or issue
Custom & Bulk Orders
We specialize in custom apparel, engraved goods, and event merchandise.
If you're looking for:
- Team apparel
- Event merchandise
- Trophies or awards
- Custom engraved products
Please reach out with your details, quantity, and timeline, and we’ll get back to you with options.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday – Sunday: Limited availability
Response Time
We aim to respond to all inquiries within 24–48 hours. During high-volume periods, response times may be slightly longer.
Important Notes
- All items are made to order
- Please review product details and sizing before placing your order
- For policy-related questions, please review our Return & Shipping policies
Lone Star Design Works
Custom Apparel • Engraving • Event Merchandise